Organizations learn constantly. They would not survive in the face of competition if they didn’t. Yet this learning is often gruesomely slow. Organizational practices and routines tend to stick and organizational structures tend to persist. But all this seems to change when there is a crisis like the COVID-19 pandemic—and herein lies a possibility for organization learning, according to Professor Saku Mantere of McGill University.
This article is brought to you by Delve, the official thought leadership publication of McGill University's Desautels Faculty of Management.
Founded in 2019, Delve is the official thought leadership publication of McGill University’s Desautels Faculty of Management. Under the direction of Professor Saku Mantere, inaugural Editor-in-Chief, Delve features the latest in management thinking that stretches perspectives, sparks new ideas, and brings clarity to decision-makers at all levels and across sectors.